Frequent questions
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-. Do the sizes match exactly?
Yes. All our sizes match a body with the weight corresponding to the size shown. For example; Size M is equivalent to women weighing between 45-50 kg. You can consult our size chart here.
-. Does the bodysuit deteriorate with washing?
No. Our bodysuit is tested to be washed frequently in a washing machine or by hand. We recommend not using hot water for washing, as it may affect its elasticity.
-. Can it be put in the dryer?
Yes, it can be dried in the dryer, although we recommend drying naturally; outdoor.
-. Can a size or color change be made?
Yes, you can change your size as long as no more than 3 hours have passed since you placed the order. You must write us an email to devoluciones@intiimus.com requesting it. Remember to include your order number.
You can also choose to change sizes once you have received the product. In this case you must always be responsible for the costs of return and new shipment of the size.
SIZE CHANGE COSTS:
- Return to our facilities: €8.75
- New shipment: €7.95
Please note that the new shipment would carry a charge to be paid upon delivery in the amount of €16.70, which is the sum of the return and new shipment.
-. Can you pay cash on delivery?
Yes, we have the option of cash on delivery shipments. You can pay for your order upon delivery to the address chosen by you.
IMPORTANT: Making cash on delivery shipments entails very high costs, which we have to assume when you do not collect or accept delivery of the order. Therefore, in some cases when someone does not collect or accept delivery of the order, we file claims against that person for the costs generated and other derived costs.
-. Can I cancel an order?
Yes, you can cancel an order within the first 3 hours of placing the order. If more than 3 hours have passed since you placed the order, we cannot offer you the possibility of canceling it.
-. Do the colors shown match?
Yes, although keep in mind that the color may vary slightly in tone due to PC, tablet and mobile screens.
-. What if I'm between two sizes?
If you are between sizes due to bra sizing, we recommend sizing up to ensure your bust does not compress and you still have support and comfort. If you are unsure between two bust sizes, we recommend choosing a smaller size.
-. How long can I wear BODY INTIIMUS? A few hours or the whole day?
We have designed the INTIIMUS BODY to be a product in which you feel comfortable all day long.